Terms and Conditions – Diamond Majesty

Effective Date: January 16, 2025

Welcome to diamondmajestys.com. By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully, as they govern your use of our site and the purchase of products. If you do not agree with these terms, please refrain from using our website.

1. Use of the Website

  • Eligibility: You must be at least 18 years old or have parental/guardian consent to use this website.
  • Accuracy: While we strive to provide accurate and up-to-date information, we cannot guarantee that the website’s content, including product descriptions and pricing, is free from errors.
  • Prohibited Activities: You agree not to engage in activities that harm the website, such as hacking, uploading malicious content, or disrupting its functionality.

2. Product Information and Availability

  • Descriptions: We aim to provide accurate descriptions of our products. However, slight variations in color, size, or appearance may occur due to screen settings or manufacturing processes.
  • Availability: Products are subject to availability and may be withdrawn at any time without notice.
  • Custom Orders: Custom or engraved products may require additional processing time and are non-returnable unless defective.

3. Pricing and Payment

  • Currency: All prices are listed in USD, unless otherwise specified.
  • Price Accuracy: In the event of a pricing error, we reserve the right to cancel or modify your order and notify you accordingly.
  • Payment Methods: We accept major credit cards, PayPal, and other secure payment options listed at checkout.
  • Taxes and Duties: Customers are responsible for applicable taxes, customs duties, or fees imposed by their jurisdiction.

4. Orders and Cancellations

  • Order Confirmation: Upon placing an order, you will receive an email confirmation. If you do not receive it, please contact us.
  • Order Modifications: Orders can be modified or canceled within 24 hours of placement. After this period, changes may not be possible.
  • Fraud Prevention: We reserve the right to verify orders for security purposes. Suspicious orders may be delayed or canceled.

5. Shipping and Delivery

  • Processing Times: Orders are typically processed within 1-3 business days. Custom orders may take longer.
  • Shipping Methods: Shipping options and costs are displayed at checkout.
  • International Shipping: We ship globally, but customers are responsible for customs duties and taxes in their country.
  • Delays: Diamond Majesty is not liable for delays caused by couriers, customs, or unforeseen circumstances.

6. Returns and Refunds

For detailed information on returns and refunds, please refer to our Refund and Returns Policy.

7. Intellectual Property

  • All content on diamondmajestys.com, including images, text, graphics, and designs, is the intellectual property of Diamond Majesty and may not be reproduced, distributed, or used without written permission.

8. Limitation of Liability

  • Website Use: Diamond Majesty is not liable for damages resulting from your use or inability to use the website.
  • Product Liability: Our liability is limited to the cost of the product purchased. We are not responsible for indirect, incidental, or consequential damages.

9. Governing Law and Jurisdiction

  • Jurisdiction: These Terms and Conditions are governed by the laws of the United States and the State of California.
  • Dispute Resolution: Any disputes will be resolved amicably. Unresolved disputes will fall under the jurisdiction of California courts.

10. Changes to Terms and Conditions

We reserve the right to update these Terms and Conditions at any time. Updates will be effective immediately upon posting to this page.

11. Contact Us

For questions about these Terms and Conditions, please contact us: