Refund and Returns Policy
Effective Date: October 10, 2024
At Diamond Majestys, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we accept returns under the following conditions:
Return Eligibility
- You may return items within 30 days of the delivery date.
- Items must be in their original condition, unworn, and include all original packaging and documentation.
How to Initiate a Return
- Contact our customer service team at [insert contact email or phone number] to request a return authorization.
- Package the item securely and include your order number.
- Ship the item back to us using a trackable shipping method.
Refund Process
Once we receive your returned item and verify its condition, we will process your refund to the original payment method within 7-10 business days. Please note that shipping fees are non-refundable.
Exchanges
If you would like to exchange an item, please initiate a return and place a new order for the desired item.